There's enough money still in that account that it could be detrimental if I cant access it soon!Įdit: I also forgot to mention that just today I got a text from them saying they extended my covid relief fund, and sure enough when I checked my EDD website, I have a new balance of benefits incoming. However my sister used her prepaid debit card yesterday without issue. When I finally got ahold of EDD customer service, I was told that it might be the recent restructuring that the governor is implementing. I can still access my app, but when I attempt to withdraw the money, I get a transaction cancelled message, even when I do the one time transfer on the app, I get a message that my security information is incorrect, (which is impossible). I spent hours calling trying to get an answer, and finally BofA told me that the unemployment offices had frozen my account. You can also call the EDD Fraud Hotline at 1-80.īrooks Jarosz is an investigative reporter for KTVU.Recently I have been unable to access the money in my BofA prepaid account that was given to me by EDD. Phishing emails can be forwarded to the FTC’s Anti-Phishing Working Group at and phishing text messages can be forwarded to the FTC at 7726.
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